#CeDEM13 day 1, afternoon, Workshop: Evaluation/Success and Failure of eParticipation
Michael Sachs and Judith Schossboeck from the Centre of E-Governance are currently resposible for evaluation of a large-scale youth eParticipation project. In order to draw on expertise of the experts present at CeDEM13 and to refine the intended evaluation frameowork, a workshop was held. As introduction, the OurSpace project and the platform was introduced to the participants, and thereafter factors of success and failur of eParticipation projects were identified, both on a general level and with view to experience with own projects.
The following is a documentation of the parameters defined in the workshop as well as the discussion.
Factors of Success
- The topic has to be relevant/of interest/need-based for the target group. A topic of contemporary conflict can sparkle interest.
- User experience/usability and design
- Continuous involvement of users in process (also in design)
- Tools and devices:
- Accessability – also related to device. Also mobile options should be provided.
- convergence of devices/tools (not only one tool provided)
- Commitment of the government/stakeholders/government inclusion
- A clear picture of the effect and outcome/evidence of impact
- Innovation aspect – added value of the project
- Ask clear questions – not too complicated issue
- Reach out: go where people already are
- Target group:
- Cool factor: related to target group
- Clear picture of target group and their interests and values
- consider costs of participation of user group: qualitative and quantitative
- Financial beneftis of participation
- Entertainment/games/gamification elements –>motivation
- Transparency of the process and providers/initiators
- Free dialoge and space for diversity (safe space)
- Feedback/support provided