eGovernment

‘7 Questions’ to Keynote Speaker Marijn Janssen @CeDEM15

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This week, we would like to introduce our keynote speaker Marijn Janssen of the upcoming CeDEM15 to you. CeDEM15 is an international Conference for e-Democracy and Open Government and will take place at Danube University Krems (22.05.-25.5.2015). It brings together specialists – working in academia, politics, government and business – to critically analyse innovations, issues, ideas and challenges in the digital age.

We have asked Marijn Janssen 7 questions relating to his professional experiences and the topics he will present at the CeDEM15. See what he responded and get to know him a bit more before the CeDEM15!

1. Your Keynote is “Experience-based Design in Open Government” at CeDEM15. Why is it important to focus on user needs?

People often think that they know what the user wants, however, there is often nothing like „the user“. There are many users having a variety of interests and needs. Furthermore users are often not aware of their needs. Let me illustrate this with an example. When there was no smartphone, nobody asked for this. Nevertheless there was a latent need that is filled in later. That’s why experiences-based design is needed to understand the user.

2. You have published over 300 publications, which topics do you prefer to write about?

Most of my publications are with others and I enjoy collaborating. Initially my focus was on topics like public service provisioning and over time this shifted towards open government and e-governance. The essence of my research is that it is always design focused, there is a need for orchestration and the research is practice-driven – concerning situations in which there are many stakeholders with different objectives, having different capabilities, there is a fragmented and heterogeneous systems landscape and the regulatory environment plays a role. In my research I’m capturing aspects ranging from the institutional to the technical level. That’s also the strength of the research as not many researchers are able to combine this.

3. Your research interests are in the field of orchestration. How can we improve applications in eGovernment, make them manageable, reliable, but also flexible?

In my view orchestration aims at integrating disparate activities and at ensuring that they operate in concert. Orchestration can create flexibility by creating new combinations, service invocations and process flows and at the same time should ensure the proper functioning. This requires good institutional arrangements, sourcing of modules, but also the integration of systems. This is a complex process that is not easily managed.

4. What are the major challenges in implementing software in the field of eGovernment?

There are many challenges caused by complexity and uncertainties. In a recent paper we made an overview of these challenges and found that most challenges were already well documented in literature. Nevertheless many implementations fail, although what is considered as a failure is viewed differently. What is more interesting is to come up with innovative approaches to overcome these challenges. There is no single best approach and these approaches should take the context into account. That’s what makes it challenging.

5. Is there a project you’re most proud of – can you share with us why?

There are many projects I am proud off and we were really able to make a difference. In some of the projects we developed a flexible architecture for translating legislation into administrative processes, in others we were able to accomplish a high level of cost saving by better orchestrating processes or improving crises response by network centric information sharing, whereas in others we contributed to better accountability by releasing and processing data. I think that both contributing to societal benefits and science is very important. As such I am most proud of my line of research and the impact it has on research and society.

6. What is your vision for the future of eGovernment?

In my inaugural address I stated that ICT=Government. ICT is incorporated in all aspects of the governments and is becoming more invasive, whereas data is everywhere. ICT is already changing our democratic processes, which might result in transparency, participation. This is only the beginning and the government role will change. Governments will become smaller and focused on orchestration and citizens and business will play a major role. That’s why I think that orchestration is such an important topic.

7. What do you want people to take away from your Keynote?

For researchers I hope that they will have a feeling about what is happening and what are the research needs. Practitioners I want to make aware of the need to change practices and that other ways of working can result in more benefits.

Marijn Janssen
Marijn JanssenDr. Marijn Janssen is full Professor in ICT & Governance and head of the Information and Communication Technology section of the Technology, Policy and Management Faculty of Delft University of Technology. His research interests are in the field of orchestration, (shared) services, open data and infrastructures within constellations of public and private organizations. He serves on several editorial boards and is involved in the organization of a number of conferences. He published over 300 refereed publications.

The power of … open data!

Do you like inspiring interviews and talks?

You need to listen to Nigel Shadbolt on BBC Radio 4!

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Jim Al-Khalili is the presenter of the show ‘The Life Scientific’ on BBC Radio 4 and talks to leading scientists about their work, finding out what motivates them and asking what their discoveries might do for mankind.

During the interview Nigel Shadbolt speaks about his research and what led him into the topics of Artificial Intelligence, Open Data and E-Government:

  • What are the differences in human intelligence and machines/software programs?
  • How can human expertise be implemented in computer programs and what are the limits of machines?
  • What are the differences in data, information and knowledge?
  • What are the opportunities around Open Data and which value does it have?
  • How can we put research and practice together in E-Government projects?
  • What is his secret power to bridge the gap between academics and political decision makers?

Take some time – listen to this inspiring interview – find the answers – and more on these topics!

Links

BRZ E-Government Konferenz 2013

Heute (3. Dezember 2013) findet in der Hofburg in Wien die BRZ- E-Government Konferenz 2013 statt. Um 14:00 startet der Tag mit einer Begrüßung durch DI Roland Jabkowski (CEO BRZ), Dr. Gerhard Popp (in Vertretung von Maria Fekter, BM f. Finanzen) und Mag. Georg Schöppl (Aufsichtsratsvorsitzender BRZ).

Unter dem Motto “Zukunft heißt Kooperation” werden auf der diesjährigen Konferenz gemeinsam mit den KundInnen der BRZ Best Practice Beispiele und behördenübergreifende Zusammenarbeit präsentiert. Neben Vorträgen und Workshops werden Themen-Inseln zu  den unterschiedlichsten Themen-Bereichen (u.a. Finanz, Bildung, Sicherheit, ..) angeboten, welche die Breite der Zusammenarbeit im Bereich E-Government den BesucherInnen näher bringen sollen.

» Programm und Übersicht

Hier, am Blog des Zentrum für E-Governance der Donau-Universität Krems, erfolgt die Live-Berichterstattung zur BRZ E-Government Konferenz 2013. LIVE vor Ort bloggen Dr. Peter Paryczek und DI Dieter Zirnig.

Inhalt

1. Begrüßung und Introduction
2. Podiumsdiskussion
3. Themeninsel: “Crossborder Cooperation”

1. Begrüßung und Introduction

“Was früher die Dampfmaschine war, ist heute die Kooperation in digitalen Netzen”

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DI Roland Jabkowski (CEO des BRZ) startet seine Begrüßung mit dem Hinweis, dass das Motto der Konferenz “Zukunft heißt Kooperation” eine Würdigung an das österreichische E-Government sei. Als einen wichtigsten Punkt sieht er den scheinbaren Widerspruch von Kooperation und Konkurrenz und argumentiert: “Was die Dampfmaschine in der Industriellen Revolution war, ist die Kooperation in offenen digitalen Netzen von heute”. Es gilt Prozesse zu vereinfachen und ressortübergreifende Vernetzung und Zusammenarbeit zu ermöglichen. Kooperation und Konkurrenz schließen sich damit nicht aus – sie ergänzen sich.

Neben Kooperation bleibt Sparsamkeit ein treibender Faktor, die IT wird eingesetzt um die Kosten in der öffentlichen Verwaltung zu reduzieren, denn der Druck auf dem öffentlichen Budget ist größer denn je. Das IKT-Konsolidierungsgesetz wurde von der Bundesregierung geschaffen, um höchste Effizienz und Effektivität (more…)

eGovernment und IT 2027 – BRZ-Event 2012

Am diesjährigen BRZ KundInnen- und PartnerInnen-Event stande die Herausforderungen des eGovernment, der IT und der Verwaltung mit Blick in die Zukunft im Mittelpunkt. Mit einem Ideenwettbewerb der Futurezone und Donau-Universität Krems blickte man sogar auf das Jahr 2027. Wir werden hier live vom Event bloggen.

Das Programm findet sich hier.

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Begrüßung und Eröffnung

Dipl.-Ing. Roland Jabkowski eröffnete die kleine Zeitreise in die Zukunft, die aufgrund des 15jähigen Bestehens des BRZ auch ein wenig nostalgischer Ausflug war. (more…)

Suchen Verstärkung für unser Team!

Wissenschaftliche/n MitarbeiterIn

Zur Verstärkung unseres Teams in der Fakultät für Wirtschaft und Globalisierung/Department für E-Governance in Wirtschaft und Verwaltung suchen wir ab sofort, eine/n engagierte/n Wissenschaftliche/n MitarbeiterIn  für

38,5 Std./Woche (Karenzvertretung)                                                                                                                         Inserat Nr. 1234_Gov

Ihre Aufgaben:

  • Organisation, Durchführung und Weiterentwicklung des Universitätslehrganges Professional MSc Management & IT
  • Organisation, Durchführung und Weiterentwicklung von laufenden und neuen facheinschlägigen Seminaren bzw. Cooperate- oder Certified Programs
  • Mitarbeit in Open Government & Open Data Projekten

Ihr Profil:

  • Abgeschlossenes Studium mit wirtschaftlichem/rechtlichem oder informationstechnischen Schwerpunkt
  • Erfahrung in der Erwachsenenbildung (wünschenswert)
  • Sehr gute Englischkenntnisse in Wort und Schrift
  • Social Media & Network Kenntnis

Ihre Perspektive:

Es erwartet Sie eine anspruchsvolle Tätigkeit mit guten Entwicklungsmöglichkeiten in einem kreativen, hoch motivierten Team.

Die Mindesteinstufung entsprechend der Dienst- und Besoldungsordnung der Donau-Universität Krems (W3/1) beträgt

EUR 2.457,71 (für 38,5 Stunden/W.) brutto.

Wir freuen uns auf Ihre überzeugende Bewerbung! Wenden Sie sich bitte mit der Inseratnummer schriftlich bis spätestens 20.07.2012 an die Personalabteilung der Donau-Universität Krems, Dr.-Karl-Dorrek-Straße 30, A-3500 Krems,astrid.adam@donau-uni.ac.at