eGovernment

CeDEM Asia 2016: Daegu Metropolitan City Meeting

During this year`s CeDEM Asia 2016 International Conference for E-Democracy and Open Government, a meeting between the Daegu Metropolitan City (Information Management Division), National Information Society Agency (Department of Government 3.0) and the Danube University Krems (Department for E-Governance) has taken place to exchange the knowledge and strategies in the field of E-Government and Open Government Data.

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Participants of the workshop: Daegu Metropolitan City: Mi Young Park, Yong Won Kim, Jae Yeoul Jeong; National Information Society Agency: Shin-Ae Shin; Danube University Krems: Peter Parycek, Michael Sachs, Malgorzata Goraczek.

The goal of the meeting was to get a better understanding about the objectives and current status of Daegu Metropolitan City, which can be summarized as following:

  • What are the main objectives of the e-government strategy of Korea?

The national Department for Government 3.0 wants to improve the services for citizens and reduce the costs for businesses through open data. New business opportunities shall be established through the use of open data by private companies. The core of the project is a further transition from information to data in a cloud solution. There shall be a transition from digital government to data driven government. Korea has its own data centres and a government owned cloud system for security reasons.  The city of Daegu is the first local government that has the cloud based information system. Cloud solutions for government are all domestic. Now, private companies shall be certified by the government to be able to host such clouds. The information that is handled on national level are in national data centers, and data exchange between the levels of government is possible.

  • How Daegu deals with electronic identification of citizens and businesses?

The government has its own verification system. National government agencies have their own certification. Having an integrated system is a target.

  • What is the most popular or most favourite e-government service?

Most important service for citizens is the public government website that contains all information. Each local government has its own government services.

  •  What is the current status of open government data in Korea?

Since the enactment in 2013 all government agencies have to open their data. Personal information and information related to national safety issues are protected, but all other data is made publicly available. There have been developed  popular open data applications:

  • Application for locations of nearby hospitals and medical services
  • Parents can talk about schools all over the country in an application
  • Applications with mobility data und location based information about Daegu
  • Preparation for an open data market
  • Data based solutions for health care, e.g. devices for cardiac issues

The meeting allowed a bright inside into the work of Daegu, national strategies and plans according to E-Governance and Open Governement Data.

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©ECEG2016

Call for Papers: ECEG 2016

The 16th European Conference on eGovernment – (ECEG 2016) will be held at the Faculty of Administration, University of Ljubljana, Ljubljana, Slovenia on the 16th-17th June 2016.

©ECEG2016

Important dates:
Abstract submission deadline: 26 November 2015
Notification of abstract acceptance: 3 December 2015
Final copy of full paper due for review: 14 January 2016
Notification of paper acceptance: 26 March 2015

Submission topics:

  • Applications of e-Government: new ideas for improving public services
  • Challenges to e-Government: authentication trust and privacy; semantics of transactions, definitions and implementations
  • Interoperability: barriers to implementation and key success factors
  • e-Government 2.0: impacts of Web 2.0 and open data, success and failure stories and reasons
  • e-Democracy/e-Participation: how technology can improve the democratic process
  • Measuring e-Government/Economics of e-Government: benefits and economics of e-Government; role of e-Government in social and economic development
  • Legal, agency, trust and governance issues in e-Government: issues of trust; IP issues of open standards use in e-Government and their consequences on applications built upon e-ID or other e-Government models
  • Additional topics: Entrepreneurial processes in the information society; knowledge management/intellectual capital in local/national government; …

Further Information:
Call for Papers ECEG 2016 – detailed information

HICSS-49 E-Government Track: ‘Policies and Strategies for Digital Government’

HICSS - 49th E-GovernmentTrack

HICSS – 49th E-GovernmentTrack

This minitrack offers a multidisciplinary forum to present cases and discuss theories associated with the design, management and evaluation of the policies and strategies deployed to support, facilitate and promote digital government. The HICSS minitrack on Policies and Strategies for Digital Government invites submissions that contribute to the analysis of the challenges faced by governments when formulating e-government policies. Specifically the minitrack focuses on the effects of ICT implementations which are designed to transform government organisations, public sector management and the functioning of public institutions in general. We invite and encourage the submission of case studies which demonstrate best practices in the design, management and evaluation of e-government policies and strategies. In addition to intra government policies, the minitrack welcomes contributions exploring the issues associated with the design and deployment of policies and strategies that change the nature of the interactions between government and citizens, private sector organisations and NGOs.

Minitrack topics include, but are not limited to:

  • Policy and governance challenges arising from the adoption of ICTs in public administration at the local, state, and national level
  • Policies and strategies for promoting e-Democracy
  • Policies and strategies for encouraging e-Participation
  • e-Government and e-Procurement policies strategies
  • e-Government outsourcing strategies in the public sector
  • Public policy issues and e-Government
  • Policy and governance challenges arising from public sector ICT deployment in developing countries
  • The impact on ICT on government set up, roles, and responsibilities
  • The impact of open data on government policies and strategies
  • The impact of ICT on law and legal system in public sector
  • The impact of big and open data on privacy and data protection policies and strategies

The HICSS e-Government Track has assumed an excellent reputation among e-Government scholars. In a recent study it has been ranked the academically most rigorous and most valuable research conference on e-Government in the world. The E-Government Track has the lowest acceptance rate of all HICSS tracks and the highest average per-session attendance. Having a paper accepted at the e-Gov Track at HICSS means something. Furthermore, HICSS is in the top 2 percent of all IEEE conferences with regards to proceedings hits and paper downloads.

Further Information:
Policies and Strategies

Call for Participation – PerPart 2015: ‘2nd International Workshop on Pervasive Participation’

PerPart Logo ©Matthias Baldauf

PerPart Logo ©Matthias Baldauf

September 8th, 2015, Osaka, Japan

in conjunction with UbiComp 2015

Submission

Workshop candidates are invited to submit position papers until June 10th, 2015
Please find more information here

Summary and Theme

Topics of Interest

We invite contributions on topics including but not limited to

  • Novel pervasive and mobile e-participation concepts and prototypes
  • Innovative user interfaces and interaction techniques facilitating Pervasive Participation
  • Exploitation of social media platforms on pervasive devices for citizen e-participation
  • Approaches to attract and encourage different citizen groups to take part in decision-making processes using pervasive technology
  • Privacy and security issues in Pervasive Participation and approaches to overcome them
  • Integration of Pervasive Participation in traditional decision-making processes
  • Methodologies for evaluating novel pervasive forms of citizen e-participation or assessing their impact
  • Experiences from planning, conducting, and evaluating field trials and living labs in the fields of mobile and pervasive citizen e-participation
  • Important Dates

    • Deadline for workshop papers: June 10th, 2015
    • Workshop paper notification: June 19th, 2015
    • Camera Ready: July 3rd, 2015
    • Workshop: September 8th, 2015

    Governments around the world are trying to improve methods how to integrate citizens in the public decision making processes. They aim to introduce new methods to broaden the scope of involved citizens as well as to encourage those previously less eager to participate, such as younger generations. In governing urban development, participation has been long encouraged and organized especially related to urban planning. Especially in that field, the penetration of mobile and wearable devices with their manifold features to interact with real-world surroundings provides new opportunities to collect citizen input directly from particular sites and on the go.

    The 2nd International Workshop on Pervasive Participation (PerPart 2015) seeks to discuss the various requirements, opportunities, challenges and impact of novel concepts for advanced citizen e-participation based on the pervasive computing paradigm utilizing latest mobile technology such as feature-rich smartphones and wearables and appliances embedded in today’s technically enriched urban surroundings. PerPart aims to provide an extensive outlook on relevant concepts, innovations and research issues in the field of advanced technology-mediated citizen participation. Thus, we plan to examine Pervasive Participation from various angles and to uncover the interdisciplinary challenges of creating feasible, efficient, and user-accepted Pervasive Participation methods.

‘7 Questions’ to Keynote Speaker Marijn Janssen @CeDEM15

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This week, we would like to introduce our keynote speaker Marijn Janssen of the upcoming CeDEM15 to you. CeDEM15 is an international Conference for e-Democracy and Open Government and will take place at Danube University Krems (22.05.-25.5.2015). It brings together specialists – working in academia, politics, government and business – to critically analyse innovations, issues, ideas and challenges in the digital age.

We have asked Marijn Janssen 7 questions relating to his professional experiences and the topics he will present at the CeDEM15. See what he responded and get to know him a bit more before the CeDEM15!

1. Your Keynote is “Experience-based Design in Open Government” at CeDEM15. Why is it important to focus on user needs?

People often think that they know what the user wants, however, there is often nothing like „the user“. There are many users having a variety of interests and needs. Furthermore users are often not aware of their needs. Let me illustrate this with an example. When there was no smartphone, nobody asked for this. Nevertheless there was a latent need that is filled in later. That’s why experiences-based design is needed to understand the user.

2. You have published over 300 publications, which topics do you prefer to write about?

Most of my publications are with others and I enjoy collaborating. Initially my focus was on topics like public service provisioning and over time this shifted towards open government and e-governance. The essence of my research is that it is always design focused, there is a need for orchestration and the research is practice-driven – concerning situations in which there are many stakeholders with different objectives, having different capabilities, there is a fragmented and heterogeneous systems landscape and the regulatory environment plays a role. In my research I’m capturing aspects ranging from the institutional to the technical level. That’s also the strength of the research as not many researchers are able to combine this.

3. Your research interests are in the field of orchestration. How can we improve applications in eGovernment, make them manageable, reliable, but also flexible?

In my view orchestration aims at integrating disparate activities and at ensuring that they operate in concert. Orchestration can create flexibility by creating new combinations, service invocations and process flows and at the same time should ensure the proper functioning. This requires good institutional arrangements, sourcing of modules, but also the integration of systems. This is a complex process that is not easily managed.

4. What are the major challenges in implementing software in the field of eGovernment?

There are many challenges caused by complexity and uncertainties. In a recent paper we made an overview of these challenges and found that most challenges were already well documented in literature. Nevertheless many implementations fail, although what is considered as a failure is viewed differently. What is more interesting is to come up with innovative approaches to overcome these challenges. There is no single best approach and these approaches should take the context into account. That’s what makes it challenging.

5. Is there a project you’re most proud of – can you share with us why?

There are many projects I am proud off and we were really able to make a difference. In some of the projects we developed a flexible architecture for translating legislation into administrative processes, in others we were able to accomplish a high level of cost saving by better orchestrating processes or improving crises response by network centric information sharing, whereas in others we contributed to better accountability by releasing and processing data. I think that both contributing to societal benefits and science is very important. As such I am most proud of my line of research and the impact it has on research and society.

6. What is your vision for the future of eGovernment?

In my inaugural address I stated that ICT=Government. ICT is incorporated in all aspects of the governments and is becoming more invasive, whereas data is everywhere. ICT is already changing our democratic processes, which might result in transparency, participation. This is only the beginning and the government role will change. Governments will become smaller and focused on orchestration and citizens and business will play a major role. That’s why I think that orchestration is such an important topic.

7. What do you want people to take away from your Keynote?

For researchers I hope that they will have a feeling about what is happening and what are the research needs. Practitioners I want to make aware of the need to change practices and that other ways of working can result in more benefits.

Marijn Janssen
Marijn JanssenDr. Marijn Janssen is full Professor in ICT & Governance and head of the Information and Communication Technology section of the Technology, Policy and Management Faculty of Delft University of Technology. His research interests are in the field of orchestration, (shared) services, open data and infrastructures within constellations of public and private organizations. He serves on several editorial boards and is involved in the organization of a number of conferences. He published over 300 refereed publications.