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“Experience-based Design in Open Government” – Marijn Janssen at #CeDEM15 #Keynote #Video

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To evaluate the impact of a design, experienced-based design is needed. Marijn Janssen presents several open data solutions with experience-based design – which also means understanding what users want, making it easy for them to navigate in solutions and to get the benefits.

#CeDEM15 Keynote
“Experience-based Design in Open Government”
Marijn Janssen
Professor in ICT & Governance and head of the Information and Communication Technology (ICT)
Delft University of Technology

All #CeDEM15 Keynotes


CeDEM15 – Opening

“Knowledge grows by sharing” – Opening of CeDEM15 and Wednesday Keynotes


Sharing, openness and networking, according to university rector Faulhammer, are key terms of this years conference. In his opening words, he also emphasised the importance of peer review and that focusing on those paradigms adds to increased knowledge via sharing.

Phil Archer from W3C explained the Share PSI workshops as this years part of CeDEM15.  Relevant questions of the workshops are: How can members states of the EU implement the revised PSI directive? What should be open and what should be restricted, and in particular: what we can do with it? The workshop at CeDEM15 focused on the business models.

Dr. Peter Parycek, Head of Centre for E-Governance, presented a short overview about the CeDEM programme and figures. Submission facts: Still, we receive a hell lot of submissions in the e-democracy and e-participation field, but topics like open data and open access are as big. On Friday there will also be an “Open Space” format, where participants will discuss topics in the format of an unconference.



Shauneen Furlong, Professor and ICT and eGovernment Consultant, Universities Toronto and Ottawa: “International Challenges to Transformational eGovernment”

“Do something risky”


Furlong is one of Canadas key e-government drivers, sharing her experiences all over the world from both a practical and research perspective. In her talk, she mentioned democratic participation, social harmony and economic sustainability as the hopes and promises we had of transformantional e-government in 2000. However e-government in 2015 remains more transactional than transformational, meaning that it is mostly easy, short term service orientated and non-theratening to organisational and human environments.

If knowledge is limited to one silo-based department, there is often a dis-incentive to do something effective, f.i. if it effects people’s career. In the transactional world, things are simpler to grasp and easier understood. As opposed to this paradigma, transformational e-government should be threatening and new, difficult, a high risk activit with unclear expectations. Why has our transformationall e-government proces been impeded today? Furlong puts this down to risk and fear of feailure, professional and financial disgrace, immature levels of creativity and ineffective collaboration, interoperability and knowledge transfer. (more…)