Source: The New York Times
The most important word in the technology industry is “innovation.” It is also the most dangerous.
Silicon Valley companies lobby for relief from government regulation and tax so they may innovate profitably. Privacy intrusions by social media or online advertising are seen as a cost of innovating, and a way to learn how these powerful new tools will fit in our lives.
It is not just that “innovation” is a word worn smooth from overuse. We treat innovation like an impersonal force, and a ceaseless outcome of entrepreneurship in tech. If we displace people or distort our culture with innovations that, say, wipe out local bookstores or measure every moment in a warehouse worker’s day, it is the price of a generally beneficial force.
Increasingly, however, economists and social thinkers are challenging the conventional wisdom on innovation. …