#cedem13 day 1, afternoon, Track: Open Data & Open (..)

#cedem13 day 1, afternoon, Track: Open Data & Open Collaborative Government

Full session in the afternoon at #cedem13. Thanks to all participants for all your interest despite the good weather on the campus!

CeDEM13, day 1Parliamentary Information Visualization: Paving the way towards legislative transparency and empowered citizens

Aspasia Papaloi and Dimitris G. Gouscos
Governments may be becoming more extroverted by interacting with citizens, yet citizens remain frustrated as many do not  know about legislative procedures. Aspasia Papaloi suggets the use of visualisation to help citizens access information, gain the necessary skills, commmunicate and collaborate. Visualisation is about information quality and  clarity, and must follow accessibility (equal access, right to information) and usability standards (quality, efficiency, effectiveness).

Parliamentary information viusalisation (PIV) focuses on openness, transparency, and empowerment. Aspasia Papaloi wonders whether  opening parliamentray data will be able to achieve legislative transparency? Any answer though requires the consideration of  factors such as the involvement of stakeholders, the feasability and an evaluation of the scope and success of such an aim. It also requires the consideration of user needs and how they visualise information.


The Role of ICT in Smart Cities Governance

Enrico Ferro, Brunella Caroleo, Maurizio Leo, Michele Osella, Elisa Pautasso

Climate change is an issue that a number of cities want/have to deal with as citites often emit 70% of the emissions. Michele Osella states that smart approach is needed to solve the problem of climate change, it needs an approach that encompasses technical innovation, social innovation, policy innovation and promote sustainable development. This is an approach that rests on 2 pillars: the integration of public polic action and the promotion of sustainable deveelopment.

CeDEM13, day 1The project takes cities under the lens. Primary sources of inspiration (literary background) were the topics of smart cities, governance and value. A “Smart City House” consideres the role of ICT to enable new paradigms of pruduction, to transform institutional and social organisation and to inform individual choices and behaviours on the basis of a social-technical infrastructure. The outcomes can be found in the “roof” of such a smart house in the form of values, f.e. fair employment, democracy or affordable houseing and sustainable energy.

Michele raises several questions, and provides some answers: How will ICT reshape governance? How is the transition period to be governed? What does smart city governance look like? It includes ICT, human capital, sustainbale economic growth and value of use. It will mean a gradual shift from the mere application of administration and political authority towards a bidirectional discourse with a diversified consitutency. But what value should be produced?  While some values have naturally highest priority, these priorities can only be seen as temporary solutions.  Michele Osella explains how we need to go from technology to value creation – beginning with investement in socio-technical infrastructure to achieve not only climate change, but also other outcomes such as fair employment, affordable healthcare, education, mobility but also democracy and personal freedom. Using the framework of smart city houses has a twofold value: it provides a simple and concise representation of the process of turning a technological infrastructure into value.

He concludes that in future, the real smart city will have to learn how to reconcile individual aspirations and collective neeeds.

The UniteEurope Project

Katharina Götsch, Verena Grubmüller, Igor Pejic

Citizens use social media to share opinions, and this information has been analysed for commercial purposes (sucha s marketing and branding). But Katharine götsch sugests that SMA can be used to look at the use of public data in a non-commercial but public/government context, thus offering an opportunity to analyse public opinions on societal issues. This presentation focuses on social media analystics (SMA) for poliy making and decision making processses, the UniteEurope project is an FP7 project that aims to develop a social media analytics tools for municipalities and NGOs.

For social media analysis, policy making and decision support is still a new field of application. The aim of the project is to develop a social media analytics tool to support their decision making process, mainly on the local level. During the first year of the project, it became clear that municipalities need to find out what issues are being discussed online and need real-time searches.This tool collects content that is available in a public manner.The selection of integration-relevant postings or comments based on a keywords list is selected by endusers. One can also have a look at all postings related to certain categories.

The project therefore can help integrate citizens’ opinions into the process of policy and decision-making. But there are challenges, such as how to include minorities and underrepresented groups of societies and howbest  to represent them. Possible benefits of social media analysis are that information from grass roots can be integrated as well as a contribution to more responsive and sustainable policies and measures. Another benefit is a quick identification of new issues and early reactions to those. However, so far little is known about the actual effect of the tool in the policy process. There are other challenges too, such as data protection, privacy, the fact that the data is not representative of society and the digital divide. Another problem is that social media can be slanderous, and also might not always be the best medium for every question.Safeguarding measures need to be incl20130522_161140uded.

Similar systems were already successfully used by political parties, so more business models for social media analytics for parties are expected.

See: www.uniteeurope.org

See also the paper

Social Media Analytics for government in the light of legal and ethical challenges (Verena Grubmüller, Bernhard Krieger, Katharina Götsch) in the Track Social and Mobile Media for Public Adminstrations on Day2!

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